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American Express Card Services

June 9, 2010

Send your subpoenas for American Express credit card documents via MAIL to:

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American Express / Datamark

Attn: Subpoena Compliance

43 Butterfield Circle

El Paso, Texas 79906

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Phone: 1-888-257-7775

NO FAX SERVICE

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10 Comments
  1. This site is not affiliated with American Express. Please share your frustrations with American Express directly. Please read the “Fine Print” section of this website. Thank You.

  2. Elizabeth permalink

    Thank you. I got through no problem and as able to obtain the information I needed very quickly rather than calling various service numbers and being transferred mulitple times. Appreciate the service and site. Very helpful.

  3. I called American Express March 6, 2013, and was directed to the address indicated above for credit card subpoena compliance.

  4. John Carter permalink

    DATAMARK APPEARS TO HAVE BEEN HIRED BY AMERICAN EXPRESS TO PROCESS PAYMENTS MADE BY HOLDERS OF ONE OR MORE OF ITS CREDIT CARDS. IT APPEARS TO ALSO PROCESS PAYMENTS FOR BARCLAY’S BANK CREDIT CARDS. IT CASHED MY CHECK MADE PAYABLE TO “AMERICAN EXPRESS” WHICH INADVERTANTLY HAD A BARCLAY’S BANK ACCOUNT NUMBER AND SENT THE FUNDS TO BARCLAYS (WHERE THE ACCOUNT HAD A ZERO DUE BALANCE) AND CAUSED ALMOST $100.00 IN VARIOUS FEES TO BE ADDED TO THE AMERICAN EXPRESS ACCOUNT. I AM UNABLE TO GET ANY SATISFACTION OR EVEN REASONABLE COMMUNICATION FROM THEM, NOT TO MENTION ANY ACTION.

    • Dear Reader:

      This site is not affiliated with American Express or Datamark. We only provide contact information for these organizations to make it easier for our readers to serve subpoenas on them. We cannot answer your question or provide any assistance to you regarding this matter.

  5. John Carter permalink

    Dear Site Administrator: I just noticed your disclaimer above and wish to tell you that I have in my possession a return receipt from the Post Office which delivered my CERTIFIED, RETURN RECEIPT letter to American Express to “DATAMARK, INC, 43 BUTTERFIELD CIRCLE, EL PASO, TEXAS 799936″ DATAMARK then sent me a letter which had “American Express” at the top and a signature of an American Express executive at the bottom. What do you consider is required for for representation of being American Express? John Carter

  6. Readers: we continue to receive complaints regarding the contact information we provide for American Express. To reiterate: we are not American Express. We don’t claim to be American Express, and we never have. We don’t represent American Express. We are not a “front” for American Express, or any other company for that matter. We are not in contact with American Express. The same admonition applies to each and every entity referenced throughout this entire website.

    We provide CONTACT DETAILS for the subpoena compliance/legal departments of various companies to make life just a little easier for those who work in the legal profession, those people who send out subpoenas on a regular basis and can benefit from the existence of a one-stop directory of subpoena compliance department information for these companies.

    If you are an American Express account holder who has an account dispute with American Express (or other entities referenced on this website) you need to contact American Express or these other entities at the address or phone number provided to you on your account statement or customer agreement. Subpoena compliance departments do not handle these types of issues. Moreover, you cannot contact these companies by posting comments on this website.

    This website is for legal professionals (attorneys, paralegals, law enforcement officers). If you are a legal professional experiencing difficulties with this or another company, we can only suggest you call and speak to someone live, and if that doesn’t work, send your concerns in writing via certified mail.

  7. Kristen permalink

    As of 3.17.14, the above address is still correct for sending subpoenas.

  8. We cannot comment on the actions of third parties, nor do we have any control over the actions of third parties unaffiliated with this website.

    This website does not claim to be American Express and has made no representation whatsoever to that effect.

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