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Citibank

September 4, 2010

Citibank has 2 separate entities for CREDIT CARD SUBPOENAS & FEDERAL MATTERS:

1) Citibank (South Dakota), N.A.
2) Citibank, N.A.

Subpoenas for both entities go to:

**ENTITY NAME**
Subpoena Compliance Unit – Records Custodian
701 E. 60th St. N.
P.O. Box 6034, MC 1251
Sioux Falls, SD 57117-6034

Ph: (605) 331-1662

For DEPOSIT ACCOUNT RECORDS (checking, savings, etc.) and STATE matters:

Citibank, N.A.
c/o Legal Services
1 Court Square, 31st. Floor
Long Island City, NY 11120

Fax: 347-809-6937
Ph: 866-582-6249

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17 Comments
  1. Sarah permalink

    Thanks this is a really great site! It would be even better if you had more companies….check out another one that may be useful:

    http://www.search.org/programs/hightech/isp/default.asp#497

    “This site and ISP list is for law enforcement use and contains a variety of ISPs and similar information services, specifically, contacts at the legal departments for law enforcement service of subpoena, court orders, and search warrants.”

    It’s a list of companies and addresses and may be useful to update this site.

  2. Hi,

    Thanks for posting this info. I’m wondering if the info for Citibank is still accurate. Believe it or not, I called Citibank asked them to confirm the address for their Subpoena Compliance Unit and the rep told me they don’t have one!

    • Hi Rudy K.

      What phone number did you call at Citibank? General customer service people usually haven’t a clue what a “subpoena compliance department” is, much less how to route you to those folks. This address is valid as of 2011. I would suggest sending them correspondence at that address to inquire directly. Good Luck, and let us know if you learn anything new!

      • Trina permalink

        The phone number for the legal department is 605-331-2851. I subpoenaed the South Dakota office and the requested records were sent out by UPS, so the address in South Dakota is good for subpoenas. I had to backtrack to get confirmation over the phone that they were indeed sending the records and was able to get hold of a very helpful person at the above number who told me when the records were sent out.

  3. Citi Subpoena Compliance permalink

    Hi,

    I am the person at the telephone number provided for the Citibank subpoena compliance department. There is a general number for the Citibank subpoena compliance department. Please use this number instead, (605) 331-1662.

    Thank You!

  4. Sonya permalink

    I just called the 605-331-1662 number. The representative said that the address posted above is for credit card subpoenas from the cardholder or if it’s a federal matter.

    For deposit account records (checking, savings, etc.) that are state matters, she gave me the following information:

    Citibank, N.A.
    c/o Legal Service Intake Unit
    1 Court Square, 12th Fl.
    Long Island City, NY 11120

    Fax: 718-248-1225
    Ph: 866-582-6249

    • Thank you for the additional information on Citibank. Much appreciated!

      • Anne permalink

        This is helpful, but in California, I believe we’re required to serve the subpoena personally.

      • We are aware of successful service by mail from California. If you’re concerned, just give them a call to check on current procedures.

    • Kyle permalink

      4/8/2013 call to 866-582-6249 receives automated message with service address. Note that the FLOOR number has changed in the address. Now

      Citibank Legal Services
      1 Court Square, 31st Floor
      Long Island City, NY 11120

  5. Fatmeh permalink

    The fax number has been changed from area 718
    To

    CitiBank, N.A.
    C/o legal service intake unit
    1 court square, 31th flr
    Long island city, NY 11120
    Tel 866-582-6249
    Fax 347-809-6937

  6. Mithila permalink

    I inquired CitiBank branch office in California and then informed that you can fax the subpoena documents to NY. Will that be possible as subpoenas have to be personally delivered.

    • Generally that is true, although many locations will accept service by fax. If they told you this is the case, you may not need personal service.

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