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Wells Fargo Bank

June 17, 2011

Wells Fargo

Wells Fargo Bank, N.A.

Subpoenas may be served at any Wells Fargo Branch

Subpoena Processing Department
MAC S3928-020
P.O. Box 29728
Phoenix, AZ 85038

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28 Comments
  1. Alice Odaffer, secretary for Alex Barker permalink

    A Subpoena was forwarded to the Subpoena Processing Department regarding [REDACTED] on or about February 24, 2012. To date we have not received the requested records on [REDACTED]. Please advise as to when we can expect to receive the requested material, pursuant to the Subpoena. Thank you for your attention to this matter.

    • Alice,
      This is not Wells Fargo. This is just a blog site that offers information to assist people issuing subpoenas. We are not affiliated with the financial institutions in any way, shape or form. You need to contact Wells Fargo directly to follow up. Just as an FYI, they will typically send you a letter with a request for payment for the records once they’ve determined how many hours and how many documents are involved. You can reach them by phone at (480) 724-2013.
      Again, this website is not Wells Fargo. Good Luck with your search.

  2. jamieasteward@ymail.com permalink

    Where did you get the information that Wells Fargo will accept service of process through a branch? This does not sound right.

    • This information comes directly from Wells Fargo. You may call them at their subpoena compliance department to verify this. (480) 724-2000.

      • jekkle permalink

        ive sent a few subpoenas out to wellsfargo and they all come back saying they are not addresses to the right entity can someone help me????

      • If there is mention of an “entity” you might be sending your subpoena to the wrong division of WFB. What type of records are you looking for? Checking accounts? Credit cards? Mortgage records? Each is handled by different Wells Fargo companies. Specifics about your subpoenas would be helpful so that the readers can offer you their suggestions. Where did you “send” your subpoenas. Did you personally serve, or send by mail?

        References to “entities” is common. Many financial institutions have different legal corporate entities which operate different aspects of the overall business. Subpoenas must be specifically addressed, and served, to the correct entity to be valid.

  3. Blue Seahorse permalink

    The Proper address is :

    Wells Fargo Bank NA
    Legal Order Processing
    PO Box 8667 Y1372-110
    Philadelphia, PA 19101

    Phone (215)973-3717
    Fax (704) 427-3686

    But service is accepted at any branch. It’s not in Arizona, maybe was but not anymore.

    • Thanks for sharing your subpoena experiences with the readers.

      Can you please share with us how you know the Arizona address is not valid? Are you located on the east coast? Were you just given this east coast address, or told specifically told Arizona won’t accept any subpoenas? Any details would be appreciated because the Arizona address was good up until very recently for west coast originating subpoenas.

  4. LEOScott permalink

    There are two locations for Legal Order Processing for Wells Fargo Bank, NA. I obtained this information by calling (480) 724-2000.

    Arizona
    PO Box 29779
    Phoenix, AZ 85038
    Fax: 866-670-1561

    Pennsylvania
    PO Box 7600
    Philadelphia, PA 19106
    Fax: 704-427-3684

  5. Subpoena was served on Wells Fargo main branch in Jax, Fl requesting info on several accounts, including investment accounts. WF complied with all but investment accounts although the subpoena was addressed to and served on investment division personnel.
    Should I re-serve the same subpoena on investment division and where are they headquartered? (subpoena made out to “name of investment counsellor”, Wells Fargo Bank, Jax address.) Or should I just file motion to compel?
    Our feeling is that the subpoena was served on Wells Fargo Bank — naming no particular division — and they should honor the subpoena as it was served.
    Any info specific to investment division would be greatly appreciated.
    Thank you!

    • We recommend that you give Wells Fargo subpoena compliance department a call at the number listed here on the site, as a first step. You probably need to direct the investment record subpoena to a different legal entity. Investment divisions of banks are frequently organized as distinct companies from the checking/savings divisions, although they share the WFB parent name.

      • Thank you. The other docs were handled by Subpoena Processing East in Philadelphia PA; is the (480) 724-2000 number the only one for compliance or are there separate numbers for East and West?
        The subpoena was actually served on the investment counsellor who handled the accounts named who then forwarded it to Philadelphia. Although not addressed to “investment division” it was addressed to this counsellor and Wells Fargo Bank (without the N/A) and we feel it should suffice and certainly don’t want to have to go through the notice to parties again for a new subpoena.

  6. Govt administrator permalink

    In a recent case, the local WFB branch sat on a subpoena from a governmental agency for over 60 days before forwarding it to the Legal Order Processing unit in Phoenix. They then asked for an additional 30 days to process it, which was denied. They then responded with only partial information and refused to return phone messages. Looks like a contempt order is next. Be prepared to take them to court when you serve them.

  7. I do not know whether it’s just me or if everybody else encountering issues with your site. It looks like some of the text within your posts are running off the screen. Can someone else please provide feedback and let me know if this is happening to them too? This might be a problem with my web browser because I’ve had this happen before.

    Thanks

  8. Gonzalo Valdes permalink

    I want to subpoena my mortgage records and all information regarding my foreclosure and modification denial after making trial payments on time electronically. Any help would be appreciated.

    • Please contact an attorney in your area for help with issuing a subpoena for these types of records. Generally speaking, a lawsuit must be pending in order to issue subpoenas. You may consider requesting copies of all your records from your lender.

  9. Anon permalink

    It sounds like there is a big problem with Wells Fargo not responding to subpoenas. I have tried on multiple occasions to contact them to try and find out an expected time frame for the requested information as they surpassed the deadline. I tried the local branch and the 2000# and no one responds. If only there was a way to hold them accountable.

  10. CA peace officer permalink

    I am trying to serve Wells Fargo with a subpoena for records on a Wells Fargo Financial credit card. I originally issued the subpoena to Wells Fargo Credit Card Services and was rejected by the Phoenix Arizona Subpoena Deparment. There reason was, “Unable to provide records under entity served.”

    They asked me to change the subpoena to reflect, “Wells Fargo Bank N.A.” I did what they asked and they rejected it again for the same reason.

    When I called they were less than helpful. I’ve dealt with more professional people in a drive thru fast food restaurant. They refused to assist me with this process claiming they couldn’t offer legal advice.

    Has anybody here served a warrant on a Wells Fargo Financial Credit Card? The BIN is 4388-84 if that helps.

  11. Michelle permalink

    We are trying to contact them at the 480-724-2000 number to tell them we have paid their bill back in July and we just received our 3RD REQUEST for the same invoice – but you cannot reach anyone and no one calls you back – very bad system

  12. Michelle Hurst-Renee permalink

    My account was served with a garnishment on the funds in my checking account in October 2012. For whatever reason the creditor did not receive the funds (I’m assuming it’s because my wages are being garnished for the debt). In July 2013 I filed a precipe to quash the writ of attachment of which was granted in November 2013. I’ve been trying in vain ever since to have my funds returned to me. The original order (October 2012) was sent directly to the branch in DC who in turn sent it to legal processing in Philadelphia. My precipe (July 2013) was sent directly to the branch in DC who in turn “lost it / never received it” and 2nd a second copy was sent directly to the branch manager who in turn sent it to Philadelphia to have it processed and my funds returned to me. As of today I have not received my money. I called the legal processing department and they told me they “no longer accept court documents from branches and that the documents have to come directly to them in Philadelphia”. I asked her for the address to possibly have a 3rd letter sent and she told me they could fax it and she refused to give me the mailing address. I called the court and spoke to the Judge’s clerk and he told me it was illegal for them to tell me that i can not have my money if they honored the October 2012 writ of attachment that was mailed from the court to the bank in DC who then sent it to Philadelphia for processing. He told me they do NOT fax anything anywhere and what was signed and sent on November 15th and again in December 2013 to the bank branch should have been sufficient. He said he has never heard of this practice by any bank. If i have a legally binding court order and I take it to the branch and it is noted on my document that a writ was mailed to the DC branch and lists their address they should honor it. My question is how do I find out if this practice is legal? Why are they so quick to take my money and I have to go through h*ll and high water to get it back? I want to write a letter but I’m not sure where or who to address it to.

  13. Nina Wilson permalink

    Don’t any of you have SCC’s in your states wherein you can look up the registered agent for WF? That’s who you serve subpoenas on.

  14. Michelle - Florida Paralegal permalink

    I sent my Florida subpoena to the subpoena processing department in Philadelphia and received this letter back: “Wells Fargo is unable to comply with the legal order and objects. This case will be treated as invalid – the subpoena was not delivered in an acceptable method (it was sent U.S.P.S. certified mail), nor was it served within the state of issuance.”
    I will send my subpoena to the local Florida Branch, but jeez, it’s a subpoena processing department that does not process subpoenas??

    • It has to do with jurisdiction and such. Some entities accept by mail, some don’t. If it’s a “serve at the local branch” entity then by all means do it that way.

  15. April Wade permalink

    I need to serve the Wells Fargo Dealer Services Department. I’ am located in NH. The sheriffs office told me they could not give me the registered listed agent for them in NH that the one I originally listed is no longer in service. The lady also told me that if there is no registered agent in NH for that department that I can do it through the secretary of state. But it has to be 100% correct that the no longer have a agent in NH and I also have to obtain the out of state address for the department for the secretary of state. I’ am so confused and no lawyers around where I live will offer any assistance.

  16. Michelle - Florida Paralegal permalink

    Wells Fargo continues to give me the run around. I served the local branch by USPS Certified Mail The nice local girl told me that she faxed it to the legal department. After the 30 days had passed, I called the local branch and spoke to her again was given a phone number (215) area code and reference number. The representative told me that again my Subpoena was not served correctly because I had not walked into the local branch in person! Also that the local branch needs to “email” the subpoena, not “fax” it! After going back and forth with the representative, I was told to fax my subpoena to them and they would “review it and consider it”. Very insulting and unprofessional. Shame on you, Wells Fargo.

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